Office of Performance Management and Open Data

"To drive citizen-focused and data driven solutions that improve the efficiency and effectiveness of City’s delivery of services." - OPMOD Mission

About OPMOD

We are a small team of data driven individuals who are seeking to better the City of Chattanooga. We understand the power of data in today's world, and we hope to push the City internally to maximize the immense amounts of data it has to the benefit of its constituents. We utilize several methodologies to achieve our mission. We runs several types of training aimed at front line employees as we understand our office itself cannot serve all data needs through City government. We also push data top down data via departmental performance measures submitted by departments along with their request for funding each year. Ultimately, these programs are aimed at driving change and higher usage of data driven decision making tools within the City.

What We Do

Chattadata Peak Academy Data Academy Chattalytics

Chattadata

“ChattaData is a combination of our Open Data platform and a performance management tool that tracks, monitors, and makes public our efforts, holding us accountable and helping us achieve our goals.”

Open Data

ChattaData Open Data is a one stop repository for all City created data made available to the public. The goal of providing data to the public is to increase transparency of City processes as well as increase data driven decision making within City government. The City of Chattanooga has partnered with numerous agencies to point them to the right data they need on the Open Data portal to improve their delivery of services as well.

To begin searching through the data sets the City has made available, click here. To learn more about our Open Data program, click here.

Performance

The ChattaData performance dashboard is the Chattanooga City Government’s performance management dashboard. Since the adoption of an open data program in 2014, Chattanooga’s government’s has tirelessly focused on bettering itself by taking data driven steps to improve how it handles many of the responsibilities and challenges set before it. The city government sets clearly defined, easily measured goals that challenge our governmental departments to become more efficient.

The ChattaData dashboard serves as landing page for where anyone can monitor the progress the city is making in accomplishing these goals. Constituents and outside observers alike can see what goals the government has set for itself and whether it is meeting those goals, with the most up to date numbers provided for the highest degree of accuracy possible. ChattaData is split into five different areas: Safer Streets, Growing Economy, Stronger Neighborhoods, Smarter Students & Stronger Families, and High Performing Governments. Each of these represents an area which Chattanooga is dedicated to improving itself through data driven performance management.

You can learn more about and track the progress of these goals at the ChattaData home page, found here.

Peak Academy

The Peak Academy is an initiative hosted by the Office of Open Data and Performance Management, designed to help government employees identify inefficiencies in the workplace and deal with them. Over a five day period, government employees from various departments come together and participate in lectures, discussion, games, and other activities that provide them with the necessary skillset to implement change in a government workspace.

As of June 2017, three different cohorts have graduated from Chattanooga Peak classes, and have proceeded to implement numerous time and cost saving initiatives of their own. With more classes planned for the future, Peak is quickly becoming an important part of the city’s push towards increased performance management.

You can learn more at the Chattanooga Peak Academy home page, found here.

Data Academy

In an effort to increase data driven functions throughout the City, the Office of Performance Management and Open Data officially launched the Data Academy in the Spring of 2019. The initial Data Academy offerings are modeled off of a similar academy started in Durham, NC as well as San Francisco, CA. In age where data is king, we must work as a City to empower all employees to drive insights from data available to create action aimed at breaking down barriers within the City.

The Data Academy couples well with the Open Data program by utilizing the platform on which many common data sets are stored at chattadata.org. Those who have gone through PEAK training can utilize the Data Academy to better understand how they can measure the process changes they implement from the PEAK training. The Office of Performance Management and Open Data consistently pushes for data driven solutions and practices within the City, and if YOU also want to learn more about empowering your work with data, please visit our Data Academy homepage, here.

Chattalytics

As the City of Chattanooga progresses on its data journey, we must seek more efficient ways to utilize our data. Currently, the high access to data has allowed City departments to gain new insights into what has driven previous performance and trends; but now, we must take the next step forward. With Chattalytics, OPMOD is seeking to push City departments even further in the utilization of their data. The next steps involve use of advanced statistical tools, machine learning, and programming efforts to create more predictive and prescriptive analytics within the City.

Instead of reacting to trends in the data, City departments will ideally be able to anticipate shifts and partner with community members to solve complex, big data problems.

Click here to find out more!

Office Blog

National Day of Civic Hacking 2018

August 15, 2018

Policy Design Camp For this National Day of Civic Hacking (NDoCH) we decided to try something a bit different. Instead of focusing on data and coding we instead focused on developing policy recommendations for dockless shared mobility devices. This unique design camp engaged members of our community in a discussion about how Chattanooga can benefit…

You Are Peak

February 2, 2018

We have a saying here at the Chattanooga Peak Academy, “You Are Peak.” This means that it is the people who go through the training that make Peak what it is. Without them and their hard work, Peak is just another training. The moment Peak stops being used and useful for city employees is the…

Congratulations White Oak Mountain!

December 28, 2017

On December 13th, 2017, the White Oak Mountain Cohort graduated with their Peak Black Belt Training certificates! This was our fifth cohort to finish the program, and a great group to end our first year of Peak. Once again, we were joined by several outside organizations; it was wonderful to have people from the Syracuse government Innovation Team, the United Way, and…

Are you a City Insider?

July 18, 2017

We are excited to announce the launch of City Insider, our latest open data powered application. With the City Insider you can truly understand what is happening in your neighborhood and community. The platform allows users to search by using maps, dates, addresses, neighborhoods or City Council District. Anyone can create a free account and…

Office of Performance Management and Open Data

(423) 643-7827

opendata@chattanooga.gov