Office of Performance Management and Open Data

"To drive citizen-focused and data driven solutions that improve the efficiency and effectiveness of City’s delivery of services." - OPMOD Mission

About OPMOD

We are a small team of data driven individuals who are seeking to better the City of Chattanooga. We understand the power of data in today's world, and we hope to push the City internally to maximize the immense amounts of data it has to the benefit of its constituents. We utilize several methodologies to achieve our mission. We runs several types of training aimed at front line employees as we understand our office itself cannot serve all data needs through City government. We also push data top down data via departmental performance measures submitted by departments along with their request for funding each year. Ultimately, these programs are aimed at driving change and higher usage of data driven decision making tools within the City.

What We Do

Chattadata Peak Academy Data Academy Chattalytics

Chattadata

“ChattaData is a combination of our Open Data platform and a performance management tool that tracks, monitors, and makes public our efforts, holding us accountable and helping us achieve our goals.”

Open Data

ChattaData Open Data is a one stop repository for all City created data made available to the public. The goal of providing data to the public is to increase transparency of City processes as well as increase data driven decision making within City government. The City of Chattanooga has partnered with numerous agencies to point them to the right data they need on the Open Data portal to improve their delivery of services as well.

To begin searching through the data sets the City has made available, click here. To learn more about our Open Data program, click here.

Performance

The ChattaData performance dashboard is the Chattanooga City Government’s performance management dashboard. Since the adoption of an open data program in 2014, Chattanooga’s government’s has tirelessly focused on bettering itself by taking data driven steps to improve how it handles many of the responsibilities and challenges set before it. The city government sets clearly defined, easily measured goals that challenge our governmental departments to become more efficient.

The ChattaData dashboard serves as landing page for where anyone can monitor the progress the city is making in accomplishing these goals. Constituents and outside observers alike can see what goals the government has set for itself and whether it is meeting those goals, with the most up to date numbers provided for the highest degree of accuracy possible. ChattaData is split into five different areas: Safer Streets, Growing Economy, Stronger Neighborhoods, Smarter Students & Stronger Families, and High Performing Governments. Each of these represents an area which Chattanooga is dedicated to improving itself through data driven performance management.

You can learn more about and track the progress of these goals at the ChattaData home page, found here.

Peak Academy

The Peak Academy is an initiative hosted by the Office of Open Data and Performance Management, designed to help government employees identify inefficiencies in the workplace and deal with them. Over a five day period, government employees from various departments come together and participate in lectures, discussion, games, and other activities that provide them with the necessary skillset to implement change in a government workspace.

As of June 2017, three different cohorts have graduated from Chattanooga Peak classes, and have proceeded to implement numerous time and cost saving initiatives of their own. With more classes planned for the future, Peak is quickly becoming an important part of the city’s push towards increased performance management.

You can learn more at the Chattanooga Peak Academy home page, found here.

Data Academy

In an effort to increase data driven functions throughout the City, the Office of Performance Management and Open Data officially launched the Data Academy in the Spring of 2019. The initial Data Academy offerings are modeled off of a similar academy started in Durham, NC as well as San Francisco, CA. In age where data is king, we must work as a City to empower all employees to drive insights from data available to create action aimed at breaking down barriers within the City.

The Data Academy couples well with the Open Data program by utilizing the platform on which many common data sets are stored at chattadata.org. Those who have gone through PEAK training can utilize the Data Academy to better understand how they can measure the process changes they implement from the PEAK training. The Office of Performance Management and Open Data consistently pushes for data driven solutions and practices within the City, and if YOU also want to learn more about empowering your work with data, please visit our Data Academy homepage, here.

Chattalytics

As the City of Chattanooga progresses on its data journey, we must seek more efficient ways to utilize our data. Currently, the high access to data has allowed City departments to gain new insights into what has driven previous performance and trends; but now, we must take the next step forward. With Chattalytics, OPMOD is seeking to push City departments even further in the utilization of their data. The next steps involve use of advanced statistical tools, machine learning, and programming efforts to create more predictive and prescriptive analytics within the City.

Instead of reacting to trends in the data, City departments will ideally be able to anticipate shifts and partner with community members to solve complex, big data problems.

Click here to find out more!

Office Blog

2017 Open Data Report

July 11, 2017

The City of Chattanooga has released the 2017 Open Data Report, which reflects on the City’s progress and looks to the future on ensuring transparency and accessibility of public data online. Under an Executive Order issued in 2014, Mayor Andy Berke developed an open data policy and increased transparency in city government through the creation…

Meet the New Open Data ChattBot

July 6, 2017

Chat with ChattBot The newest addition to our open data program is the open data ChattBot. ChattBot is a Facebook Messager bot designed to help folks navigate the open data portal since finding what you are looking for is not always the most straightforward process. We built ChattBot because we are always looking for new and interesting…

Peak Innovation Highlight

June 14, 2017

We have had ten innovations completed since the inception of the Chattanooga Peak Academy. As our way of honoring their outstanding work, here are the names of the Peak Graduates who have finished at least one innovation, followed by how many A3s they have completed. Brendan Clearly – 1 – Updated the GIS system so…

Congratulations Raccoon Mountain!

June 14, 2017

On June 5th, 2017, the Raccoon Mountain Cohort graduated with their Peak Black Belt Training certificates! This was our third cohort to finish the program, and consisted of 19 people from a variety of governmental departments. An outside organization joined us as well; it was wonderful to have United Way participate in our journey to master the tools and training required to…

Office of Performance Management and Open Data

(423) 643-7827

opendata@chattanooga.gov