Office of Performance Management and Open Data
Learn More About Peak Academy
The Chattanooga Peak Academy is modeled off the highly successful Denver Peak Academy program. Peak is designed to give the very best tools from the private sector (lean manufacturing & six sigma for example) to the true experts in the city, those doing the day to day work of providing city services.
With these tools in hand city employees will be able to fix those problems that not only cause them the most headaches but also provide a fair share of headaches for citizens as well. Check out the video below to see how the Denver Department of Human Services were able to use what they learned in Peak to dramatically improve their own work processes and more importantly make improvements in the lives of their citizens.
Through Peak Academy You Will....
- Map and see the whole picture of your systems and how they operate
- Identify where waste is occurring in your systems
- Use gap analysis tools to find solutions to the problems causing the waste in the system
- Create a structured way to track and document your proposed innovations
- Have the tools to fix those problems you have control over that drive you and your customers crazy
To Apply for Black Belt Training:
- Speak with your immediate supervisor to ensure that you can attend a 5-day training session.
- Complete the Black Belt Training application form below.
- A member of the Chattanooga Peak Academy team will contact you with available training dates to schedule your training.
For more information about Black Belt training, contact the Peak Academy at tmoreland@chattanooga.gov.
Upcoming Black Belt Training Dates
- September 21, 22, 23, 28, 29, 30 and Oct 30 (all half days)
- December 2021
- March 2021
Congratulations Grindstone Mountain!
On Wednesday, our eighth Black Belt cohort of city employees completed their five day lean/continuous improvement training. One of the many great things that happen during these training sessions is the breaking down of silos within the city as people form relationships and begin to collaborate across departments. At Peak Academy we believe diversity is…
Read MoreYou Are Peak
We have a saying here at the Chattanooga Peak Academy, “You Are Peak.” This means that it is the people who go through the training that make Peak what it is. Without them and their hard work, Peak is just another training. The moment Peak stops being used and useful for city employees is the…
Read MoreCongratulations White Oak Mountain!
On December 13th, 2017, the White Oak Mountain Cohort graduated with their Peak Black Belt Training certificates! This was our fifth cohort to finish the program, and a great group to end our first year of Peak. Once again, we were joined by several outside organizations; it was wonderful to have people from the Syracuse government Innovation Team, the United Way, and…
Read MorePeak Innovation Highlight
We have had ten innovations completed since the inception of the Chattanooga Peak Academy. As our way of honoring their outstanding work, here are the names of the Peak Graduates who have finished at least one innovation, followed by how many A3s they have completed. Brendan Clearly – 1 – Updated the GIS system so…
Read MoreCongratulations Raccoon Mountain!
On June 5th, 2017, the Raccoon Mountain Cohort graduated with their Peak Black Belt Training certificates! This was our third cohort to finish the program, and consisted of 19 people from a variety of governmental departments. An outside organization joined us as well; it was wonderful to have United Way participate in our journey to master the tools and training required to…
Read MoreClimbing the Peak Engagement Ladder
This is our way of encouraging you to stay involved with the program post training session and keep sharpening your peak skills. The levels for the program are as follows: by completing the training you become a Peak Trainee, next by completing your first two A3s you can become a Peak Bright Spot, and finally by…
Read MoreAbout the Office
The Office of Performance Management and Open Data was established by Mayor Andy Berke in 2015 to run the City's open data and performance management program. The city collects a lot of data during its day to day operation. This office seeks to make use of that data to provide greater transparency and better service delivery for Chattanoogans.
The mission of the office is "To drive citizen-focused and data driven solutions that improve the efficiency and effectiveness of the City's delivery of services."